TECHNICAL SUPPORT

THE TECHNICAL SUPPORT DEPARTMENT SUPPORTS CUSTOMERS
WITH AN ACTIVE MAINTENANCE CONTRACT
MONDAY TO FRIDAY, 9AM-5PM

ALL ACTIVE APPLICATION MAINTENANCE CONTRACTS
ENSURE THE SMOOTH OPERATION OF THE PROGRAMMES BY:

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ACCESS TO THE LATEST VERSIONS
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PROVIDING PHONE & ONLINE SUPPORT
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CHANGES ON THE GREEK TAX REGULATIONS (ONLY FOR VORTEX CM)

THE FOLLOWING IS NOT COVERED BY
MAINTENANCE CONTRACTS:

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ON-SITE SUPPORT
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INTERVENTIONS ON HARDWARE
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NEW INSTALLATIONS & NEW CUSTOMIZATIONS

SUPPORT

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BY PHONE

DATACONSULTING's call centre operates daily Monday to Friday, from 9am to 5pm, at +30 2102916001, and directs requests to the Technical Department

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BY EMAIL

All support requests may be sent to and will be forwarded to the Technical Department for processing

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ON SITE

On site client facilities (subject to prior agreement or upon request which may include pre-agreed rates).

For new implementations or new installations please contact us by phone at +302102916001 or by email at

51 Kleonon Str, Athens, Greece, PO 111 42
T +30 210 29 16 001 | F +30 211 800 84 83
info@dataconsulting.gr
www.dataconsulting.gr

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