GUARANTEE MONITORING
With Guarantee Monitoring, VORTEX FSM ensures that all equipment under warranty is properly tracked and managed. Users can define warranty periods, monitor expiry dates, and receive alerts when guarantees are nearing completion.
This helps avoid servicing equipment at the company’s expense when it’s still under manufacturer or customer guarantee. It also aids in coordinating with suppliers for parts or replacements during the warranty window.
Managing guarantees properly can significantly cut costs, improve billing accuracy, and prevent customer disputes. It's also useful for upselling extended warranties or post-warranty service contracts based on actual expiry data.














