BOOST THE PRODUCTIVITY
OF YOUR TECHNICAL DEPARTMENT
Vortex is a Field Service Management Software (FSM) addressed to any company that owns a technical department having as a main objective the maintenance and service of customers' equipment, the optimization of their customer support service as well as their operational flexibility and efficiency through optimal human resources management.
It is an integrated program for managing projects and technical facilities, monitoring asset configuration, managing in-house and on-the-field technicians and for providing in depth statistics per client, technician and project.
ECONOMIES
OF SCALE
CUSTOMER
SATISFACTION
MAXIMUM
EFFICIENCY
OVERALL
VIEW
EFFECTIVE
DECISION MAKING
EASY
ACCESS
Είπαν για εμάς
Vortex serves as the operations centre for the day-to-day running of our Back Office. It has enabled us to increase the performance of our Technical Department and to gain time on communications which are now carried out automatically
We installed VORTEX in September 2018 and since then we have strengthened our image in the eyes of our customers while increasing the performance of our Back Office exponentially.
We have been working with DataConsulting for several years now and we are completely satisfied. I highly recommend it for any business that wishes to achieve organisational coherence and ensure the computerisation of processes.
Thanks to VORTEX we have gained new customers and enhanced our image with existing ones. It gives us a clear picture of our communication with each and every client, it allows us to keep track of every project and quote, as well as to identify new opportunities both for us and for our customers
By using VORTEX Commercial Management, the accounting department has made considerable gains in operation and productivity since a series of processes, from ordering to invoicing and warehousing, are now done automatically and flawlessly
We are very satisfied with our collaboration with DataConsulting. These professionals are right behind us at every step of the way.
VORTEX has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the machines, the services delivered as well as a signature indicating that the job has been completed successfully.
VORTEX has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the machines, the services delivered as well as a signature indicating that the job has been completed successfully.
