Ιncoming call recognition
Data entry of the contact comments
Meeting creation with the customer as a result of the telephone contact
Quote creation and status monitoring as a result of the meeting
Follow up creation for every quote, while setting the possible date acceptance
Follow up completion and quote acceptance
Complete overview, statistical data and sales opportunities for existing and new customers

AZIZI Implementing the full Vortex Suite has transformed our operations, providing seamless project management, asset control, and customer engagement.
The system’s efficiency and ease of use have significantly improved our productivity, decision-making and transparency in operations.

The deployment of Vortex Software Suite at GEK SERVICES, member of GEK TERNA GROUP, has significantly optimized our field service and asset management operations.
By centralizing facility and field workflows, the platform enables real-time operational visibility, enhanced asset tracking, and seamless data flow between teams.
Its advanced coordination tools and mobile integration have reduced response latency, improved task execution accuracy, and driven measurable gains in resource efficiency and service delivery performance

Integrating Vortex Software Suite into our operations has significantly enhanced field team coordination and overall process efficiency.
With real-time data access, task automation, and centralized asset tracking, we've minimized operational delays and improved resource allocation.
The platform’s robust reporting and mobile capabilities have empowered our teams to execute with greater precision and responsiveness in the field.

Using the VORTEX SUITE has transformed our technical operations at ESA SECURITY SYSTEMS.
By unifying asset maintenance, field service, and ticketing into one platform, we eliminated inefficiencies and streamlined workflows. Within the first months, we saw increase in operational efficiency, reduced response times, and cut administrative overhead.
The real-time visibility and data-driven insights empower our team to make smarter decisions, deliver better service, and stay ahead of the competition

VORTEX is a powerful tool that facilitates with the most effective way our company's day-to-day operations and enables the provision of high-quality services to our customers.
Monitoring the daily and periodic tasks of our frontline staff is immediate and efficient.

Vortex serves as the operations centre for the day-to-day running of our Back Office. It has enabled us to increase the performance of our Technical Department and to gain time on communications which are now carried out automatically

We are very satisfied with our collaboration with DataConsulting. These professionals are right behind us at every step of the way.

VORTEX has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the machines, the services delivered as well as a signature indicating that the job has been completed successfully.

Thanks to VORTEX we have gained new customers and enhanced our image with existing ones. It gives us a clear picture of our communication with each and every client, it allows us to keep track of every project and quote, as well as to identify new opportunities both for us and for our customers.

We have been working with DataConsulting for several years now and we are completely satisfied. I highly recommend it for any business that wishes to achieve organisational coherence and ensure the computerisation of processes.

VORTEX has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the machines, the services delivered as well as a signature indicating that the job has been completed successfully.